About
Highly accomplished Business Development Manager with over 10 years of experience in technology sales and account management, consistently driving revenue growth and securing new business. Expert in navigating complex sales cycles, forging strategic partnerships, and leveraging emerging technologies to deliver customer-centric solutions and enhance client success.
Work
Sycom Africa Ltd
|Business Development Manager (ERP, Insurance and FinTech Software)
Nairobi, Nairobi, Kenya
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Summary
Leading business development and account management for ERP, Insurance, and FinTech software solutions, driving significant revenue growth and strategic client partnerships.
Highlights
Spearheaded business development initiatives, achieving a 30% increase in annual revenue over four years through strategic new account acquisition.
Cultivated and managed over 100 strategic partnerships with hospitals and insurance companies, ensuring sustained client engagement and solution adoption.
Orchestrated cross-functional teams to implement complex ERP and FinTech software solutions, optimizing customer experience.
Developed and streamlined sales processes and team structures, consistently achieving targets and strengthening key account relationships.
Directed go-to-market strategies for outsourced ERP and FinTech solutions, generating upsell opportunities and securing contract renewals.
Copy Cat Ltd
|Business Development Manager (Networking and MS Business Unit)
Nairobi, Nairobi, Kenya
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Summary
Managed business development for Networking and MS Business Unit, driving client acquisition, pipeline management, and strategic partnerships in managed services.
Highlights
Managed an annual sales pipeline targeting KES15 million in new business opportunities, successfully acquiring and expanding accounts.
Led as the primary account manager for Managed Services (SaaS, IT co-sourcing, DaaS, NOC), resolving complex client challenges and support issues.
Fostered strategic relationships with key decision-makers at major tech firms, resulting in successful partnerships and joint ventures.
Delivered compelling value propositions through expert presentations and demonstrations, securing client and partner buy-in.
Ensured timely and successful solution delivery, aligning with customer objectives and significantly boosting customer success.
Adcare Ltd
|Key Account Manager (Managed Services)
Nairobi, Nairobi, Kenya
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Summary
Managed key accounts and drove market penetration for managed services, leveraging strategic research and impactful marketing campaigns.
Highlights
Executed market research and competitive analysis, optimizing product positioning and sales strategies for enhanced market fit.
Coordinated successful marketing campaigns and promotional activities, achieving a 50% increase in user engagement.
Cultivated a robust sales pipeline by consistently securing at least three prospective client meetings daily.
Developed and presented comprehensive proposals and business plans, effectively securing new opportunities and client buy-in.
Wananchi Group (Zuku)
|Sales Team Leader
Nairobi, Nairobi, Kenya
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Summary
Led a sales team within a specified territory, developing and executing sales strategies to achieve targets and enhance team performance.
Highlights
Led and managed a sales team, fostering a positive professional image and driving team development within the sales territory.
Established and monitored individual and team sales targets, ensuring alignment with overall business objectives.
Developed and implemented data-driven sales strategies tailored to specific demographic profiles, optimizing market penetration.
Analyzed quarterly demographic statistics to refine sales approaches and maximize team effectiveness.
Wananchi Group (Zuku)
|Account Manager
Nairobi, Nairobi, Kenya
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Summary
Managed client accounts and sales performance within a defined territory, focusing on individual sales targets and demographic-specific strategies.
Highlights
Managed a portfolio of client accounts, maintaining a professional image and fostering positive relationships within the sales territory.
Set and tracked individual sales targets, consistently working to achieve and exceed performance metrics.
Implemented sales strategies customized to demographic data, optimizing engagement and conversion rates.
Monitored sales performance closely, identifying areas for improvement and coaching team members to reach objectives.
Education
Computer Pride Ltd
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Certification Course
Networking & IT Support
Courses
Networks+ Support skills
Strathmore University
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Bachelor
Business, Information Technology
Strathmore University
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Diploma
Business Information Technology
Certificates
CompTIA Network+
Issued By
CompTIA
Account Management Certificate
Issued By
Industry Certification Body
Hardware Maintenance
Issued By
Industry Certification Body
Skills
Account Management
Account Management, Relationship Management, Client Retention, Strategic Partnerships, Key Account Management.
Technical Expertise
IaaS, PaaS, Cloud Solutions, IT Consulting, Software Implementation, ERP, FinTech, Managed Services (SaaS, IT co-sourcing, DaaS, NOC).
Sales & Customer Success
Sales Strategy, Business Development, Pipeline Management, Customer Success, Go-to-Market Strategy, Solution Selling, CRM, Sales Forecasting.
Leadership & Team Management
Team Leadership, Performance Monitoring, Sales Training, Cross-functional Collaboration, Team Development.
Analysis & Reporting
Market Research, Competitive Analysis, Data Analysis, Business Intelligence, Performance Reporting, Demographic Statistics.